Need a hand or hit a bug? We read every message.
The fastest way to reach us is right inside the app: open Avail Alert and tap Feedback on any screen. It goes straight to the team.
Connections are two-way: the invite has to be accepted on both sides. Check that the friend appears under your accepted friends, and that you both have availability set (a recurring window or "I'm free now").
Avail Alert is invite-only. Send someone an invite from the app - type their number or pick a contact - and they get a link to the app. You're connected once they accept. If they're not on Avail Alert yet, their invitation is waiting for them the moment they sign up.
No. There's no directory and no way to look someone up. You only ever connect with people you invite or who invite you, and both sides have to agree. No one can tell whether a given number is on Avail Alert.
No. We never scan or upload your address book. When you pick a contact to invite, only that one number is used, on your device, and it's turned into a one-way hash before anything is sent. See our Privacy Policy.
Use the delete option in the app, or tap Feedback and ask us to take care of it.